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For leaders who’d rather hear about problems early

Psychological Safety Assessment That Shows Where Your Team Goes Quiet

42 questions, about 10 minutes per person. Every team gets six behavior scores, and the manager learns which one to fix first.

Attuned psychological safety assessment report for a sample company: an overall score of 87 rated High, and a gauge plus a histogram of individual scores for each of the six behaviors
Sample report. Company name and scores are illustrative.

Attuned runs inside 300+ companies, including

Salesforce
Hitachi
Autoliv
JR East
Kadokawa
NTTPC
“This assessment provides multiple layers of data that can be used to shape metrics and allows you to see the variation in responses…”
Bryant Davis, Chief Diversity Officer, City of Greenville. His pilot with the Greenville Zoo’s 35-person team scored High on four of the six behaviors and showed where to work next: Expressing Disagreement and Authentic Self-Expression. Read the story

What Is a Psychological Safety Assessment?

A psychological safety assessment is a short survey that everyone on a team answers to show whether people feel safe to take interpersonal risks: admit a mistake, ask for help, disagree with the plan, or raise a problem early. Amy Edmondson, whose 1999 study of 51 work teams in a manufacturing company defined team psychological safety, described it as a shared belief that the team is “safe for interpersonal risk taking.”

Because the belief is shared, results are read at team level. Attuned breaks the score into the six behaviors where safety shows up day to day:

Knowledge Sharing

Offering useful information, and asking for help without it counting against you.

Mistake Reporting

Owning an error early, so the team can contain it and learn from it.

Expressing Disagreement

Challenging an idea or a decision, including one that came from the boss.

Giving Feedback

Telling a colleague something they could improve, and hearing it back.

Authentic Self-Expression

Sharing a real perspective without having to hide who you are.

Making Decisions

Taking responsibility for a call inside an agreed scope, without waiting to be told.

The field

How Psychological Safety Is Measured

Every established psychological safety scale is a survey the team fills in about itself. They differ in what they score: one overall belief, a set of stages, or the specific behaviors a manager can change.

7

Statements, One Score

Edmondson’s team psychological safety scale. Short and reliable, and the standard in research. It tells you how safe the team feels overall.

4

Stages of Safety

Timothy Clark’s model moves from inclusion to learner, contributor and challenger safety. It tells you how far along a team has come.

6

Behaviors to Change

Attuned scores the six behaviors where safety shows up at work. It tells the manager which one to work on first.

Edmondson’s 1999 scale is the starting point for nearly every psychological safety survey since. Each person rates seven statements about their team on a seven-point scale, and three of them are worded negatively and reverse-scored (marked R):

  1. If you make a mistake on this team, it is often held against you. R
  2. Members of this team are able to bring up problems and tough issues.
  3. People on this team sometimes reject others for being different. R
  4. It is safe to take a risk on this team.
  5. It is difficult to ask other members of this team for help. R
  6. No one on this team would deliberately act in a way that undermines my efforts.
  7. Working with members of this team, my unique skills and talents are valued and utilized.

Edmondson (1999), Administrative Science Quarterly 44(2).

It’s a good scale. If you’re running a study, use it. The catch for a manager is that it hands back one number. A team that shares knowledge freely but never argues with the supervisor scores somewhere in the middle, and the middle does not say what to change. Google’s Project Aristotle, a study of 180 teams, found psychological safety mattered more than any other team dynamic. Then Google had to turn that finding into something a manager could do on Monday.

What Software Measures Psychological Safety?

Four kinds of tool measure it: free research scales such as Edmondson’s survey, stage-based instruments such as LeaderFactor’s PSindex, facilitated scans such as the Fearless Organization Scan, and platforms such as Attuned that score specific behaviors and track them over time. Engagement platforms usually carry a speaking-up item or two, which flags a problem without locating it.

Swipe to see the full comparison →

InstrumentWhat it measuresBuilt forWhat you get
Team Psychological Safety scaleEdmondson, 1999Shared belief that the team is safe for interpersonal risk.Research on team learning and performance.One team-level score. Free to use, with no reporting or actions attached.
Fearless Organization ScanTeam psychological safety, built on Edmondson’s research.Teams, run directly or with a certified partner.A team score against a global benchmark, usually debriefed in a session.
PSindexLeaderFactor, after Clark’s 4 Stages (2020)Inclusion, learner, contributor and challenger safety, in 12 items.Leadership development programs.Stage scores for an intact team, rated from several perspectives.
Project Aristotle questionsGoogle re:WorkFive team dynamics, with psychological safety first.Team self-reflection.A structured team conversation, with no benchmark.
Engagement survey itemsCulture Amp, Qualtrics and othersOne or two speaking-up items inside a broader survey.Company-wide engagement tracking.A flag that something is wrong, without which behavior.
Attuned psychological safety assessmentSix behaviors, from Mistake Reporting to Making Decisions, in 42 questions written by psychologists and psychological safety practitioners.Managers and People teams.Team scores from 20 to 100 with High, Average or Low levels, ranked actions, and quarter-over-quarter tracking.

Sources: Edmondson, A. (1999), “Psychological Safety and Learning Behavior in Work Teams,” Administrative Science Quarterly 44(2). Edmondson, A. (1996), “Learning from Mistakes Is Easier Said Than Done,” Journal of Applied Behavioral Science 32(1). Clark, T. R. (2020), The 4 Stages of Psychological Safety. Project Aristotle as reported by Charles Duhigg, “What Google Learned From Its Quest to Build the Perfect Team,” The New York Times Magazine (2016). For a broader view of team health, try our free team effectiveness assessment.

Only 3 in 10 U.S. workers strongly agree that their opinions seem to count at work.

27%less turnover
40%fewer safety incidents
12%more productivity

Gallup’s estimate of what moving that ratio to 6 in 10 would be worth. Jake Herway, How to Create a Culture of Psychological Safety, Gallup, December 2017.

Your Engagement Score Can Look Fine While the Team Stops Talking

Engagement surveys ask whether people like working here. They rarely ask whether anyone would tell you about the bad batch, the shortcut, or the plan they think will fail. So two teams can post the same score and be in very different shape.

Team A12 people
Engagement score78
Mistake Reporting81High
Expressing Disagreement79High

Problems get raised in the meeting. The supervisor hears about the jam on Tuesday, while it’s still a jam.

Team B12 people
Engagement score78
Mistake Reporting49Low
Expressing Disagreement44Low

Problems get raised in the parking lot. The supervisor hears about it in the incident report.

Illustrative teams

In a study published in 1996, Amy Edmondson set out to show that better-led hospital units make fewer medication errors. The data came back backwards: the best-led units reported more of them. Edmondson’s eventual explanation was that people on those units felt safe enough to write their mistakes down. Your quietest team may be your best one. It may also be the other kind, and a survey will tell you which.
The psychological safety survey

Score Every Team on Six Behaviors

One report per team, read at a glance.

Each team gets an overall psychological safety score from 20 to 100, plus a score for each of the six behaviors. Every score carries a level: High means keep going, Average means take action, Low means act now. Under each number sits the spread of answers, so a team that averages well but has three people far below the rest is visible as exactly that.

No manager sees an individual answer, which is what keeps the answers honest.

Line 2 Assembly14 of 14 responded
64
AverageOverall psychological safety
Knowledge Sharing83High
Authentic Self-Expression79High
Making Decisions77High
Giving Feedback62Average
Mistake Reporting58Average
Expressing Disagreement41Low
HighKeep going
AverageTake action
LowAct now

Illustrative team

What the manager does next

Know What to Change Before Next Week’s Review

Each team gets specific actions, ranked by urgency, for the behavior that scored lowest.

A score with no next step turns into a slide, then into nothing. Attuned ranks the actions for each team so the supervisor starts with the one that matters most, and changes one visible habit at a time.

The assessment also pairs with Attuned’s intrinsic motivation assessment. The psychological safety score shows which behavior is weak. Each person’s motivator profile helps explain why: someone who ranks Feedback highest and has had none for months tends to stop offering any, and a manager can read that silence as contentment. TalkCoach then preps the one-on-one where it gets fixed.

Next steps · Line 2 AssemblyThis week
  • 1Expressing Disagreement, Low. At the shift review, ask for the strongest objection before signing off on the plan, and thank whoever gives it.
  • 2Mistake Reporting, Average. Agree that whoever reports an error is first thanked and helped to contain it. The supervisor names one of their own mistakes this week.
  • 3Giving Feedback, Average. End each review with one thing that worked and one thing to change, from the floor up.
Why this team holds backFive of the 14 rank Security among their top motivators, so they want to know the rules before they speak up. Tell them how objections will be handled and give them a written channel. The open-floor challenge can come later.

Illustrative actions

Measure it again

See Whether the Behavior Moved Quarter Over Quarter

Run the same survey under the same conditions, and compare team with team.

One reading is a baseline. The second shows whether the change stuck. The dashboard benchmarks teams across the company, so you can see which managers need support and which have something worth copying.

Read changes with care. A new manager, a reorganization, or a different set of people answering can move a score as much as anything you did. Look at who responded and how the answers are spread before you credit the intervention.

Expressing Disagreement · Line 24 quarters
80655035 4168 Q1Q2Q3Q4
Line 2Company average

Illustrative data

From Survey to First Action in About a Week

No IT project. A pilot on one team or business unit is usually live within a week. A company-wide rollout typically takes three to four weeks.

  1. Day 1

    Send the Survey

    Invite any team by email or single sign-on. Each person answers the survey.

  2. When responses are in

    Read the Team Scores

    An overall score and six behavior scores per team.

  3. The same week

    Act on the Lowest One

    The dashboard shows which teams need support first.

  4. Next quarter

    Measure Again

    Retake under the same conditions and see which behaviors moved, team by team.

Built for the Person Who Has to Act on It

The leader who runs the team owns the fix. The People team owns the program. Both work from the same report.

For the leader who runs the team

Hear About the Problem While It’s Still Small

  • See which crews will tell you when something is wrong
  • A coach for the one-on-ones where it gets fixed
For the Head of People

Run It Across Every Site and Team

  • Benchmark teams and managers on the same six behaviors
  • Track change from one survey to the next
  • An exportable report for the leadership team

Go Deeper on Psychological Safety

Psychological Safety Assessment FAQ

What is a psychological safety assessment?
A psychological safety assessment is a short survey that every member of a team answers, usually anonymously, to measure whether people feel safe to take interpersonal risks at work: admitting a mistake, asking for help, disagreeing, or raising a problem early. Results are read at team level, because psychological safety is a belief the whole team shares.
How do you measure psychological safety?
With a self-report survey answered by everyone on the team and scored for the team. The best-known measure is Amy Edmondson’s team psychological safety scale. Attuned’s assessment uses a longer questionnaire to score six specific behaviors, so a manager can see which one is weak, then repeats the survey to track change.
What are the six behaviors Attuned measures?
Knowledge Sharing, Mistake Reporting, Expressing Disagreement, Giving Feedback, Authentic Self-Expression and Making Decisions. Each one gets its own score and a level of High, Average or Low, alongside an overall psychological safety score for the team.
What is the best software for measuring psychological safety?
It depends on what you’ll do with the number. For research, use Edmondson’s free scale. For a facilitated team session, the Fearless Organization Scan builds on Edmondson’s work. For a program built on Timothy Clark’s four stages, LeaderFactor’s PSindex scores each stage. If a manager needs to know which behavior to change and to track it each quarter, Attuned scores six behaviors per team.
How is this different from Edmondson’s psychological safety scale?
Edmondson’s scale gives one reliable number for team psychological safety, and it is the right choice for research. Attuned breaks that number into six behaviors, so a team that scores well overall but avoids disagreement shows the gap clearly.
Is the psychological safety survey anonymous?
Responses are anonymized at the point of collection and reported at team level, so no individual answer is shown to a manager. Before you send the survey, agree who can see the results and how very small teams are handled, then tell people exactly that. Do not promise more confidentiality than your reporting settings provide.
Can an engagement survey measure psychological safety?
Only roughly. Most engagement surveys carry one or two items about speaking up, which is enough to flag a problem and not enough to say which behavior is weak. A team can post a healthy engagement score while its people have stopped reporting mistakes. Run both if you can, and read them side by side.
How long does the assessment take?
About 10 minutes per person. A pilot covering one team or business unit can be live within a week, with no IT project. A company-wide rollout typically takes three to four weeks.
What does a manager do with a low score?
Pick the one behavior that scored lowest and change one visible habit. If Mistake Reporting is low, agree that whoever reports an error is first thanked and helped to contain it, and have the manager name one of their own mistakes at the next review. Attuned ranks these actions by urgency for each team, then the next survey shows whether the behavior moved.
How much does Attuned’s psychological safety assessment cost?
Psychological safety measurement is part of Attuned’s Premium plan at US$189 per user per year, which also includes the intrinsic motivation assessment, motivation pulse surveys, AI TalkCoach for managers (in early access) and a dedicated customer success manager.
Is Attuned a training provider or consultancy?
No. Attuned is software, with no courses, workshops or facilitators to schedule. It measures psychological safety and gives managers the next step, and it works alongside any leadership program you already run.

Find Out Where Your Team Goes Quiet

Bring us one team you aren’t sure about. We’ll walk you through its report and what the manager would do first.

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