WHITE PAPER

Better Conflict

– How to break the cycle of damaging conflict and create healthier workplaces –

 

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Conflict is the result of differing priorities. A simple solution to friction is to vilify people we disagree with, and examples set for us in the world get replicated in our relationships with family, friends, and colleagues. 

While different values can be good for business, they can sometimes turn ugly, and over time, a lack of communication, a lack of openness, and a failure to understand ourselves and others can poison a workplace with bad conflict. 

In this paper, we’ll examine both bad conflict and good conflict, learning to recognize each by their defining characteristics. We’ll show you how to move conflict into the open, where it can be managed; how to get “traction” for conflict resolution; and how those in power tend to lose their ability to understand others. Most importantly, we’ll lay out how to use curiosity to get out of the cycle of bad conflict and replace it with something much healthier and more productive. 

To learn more, simply download the white paper below.

 

Better Conflict

How to break the cycle of damaging conflict and create healthier workplaces

By Emily McCrary-Ruiz-Esparza

 

Chapters

  • Chapter 1: What is bad conflict?

  • Chapter 2: What is good conflict?

  • Chapter 3: Bad conflict ends with understanding

  • Chapter 4: How to solve the bad conflict you’re in now 

  • Chapter 5: The challenge of parity 

  • Chapter 6: Preventing bad conflict and facilitating the good 

  • Chapter 7: Managing conflict with Attuned

 

About the Author

 

Emily McCrary-Ruiz-Esparza

Emily is freelance journalist who covers work, the labor market, and women in the workplace, and is a contributing editor at From Day One. Her work has appeared in The Washington Post, the BBC, Fast Company, Quartz , Digiday’s Worklife, Streetsblog, Lit Hub, JSTOR Daily, Thrillist, From Day One, Oh Reader, Discover, and Richmond magazine, among others.